Some of our items are made-when-ordered and those sales are final so please reach out for a return / exchange authorization. Any items purchased on sale or with a promotional code are considered final sale.
Double-check your order confirmation and size selection and notify us immediately of any errors. Consult the SIZE GUIDE to ensure the optimal fit. Once your order has gone into production, within 1-2 hours of placing your order, we cannot update, change, cancel the order, including making any size change or color change requests.
Please inspect your order upon arrival. If an item arrives with a manufacturing defect or production error, you must contact Daylight Curfew's customer support to report the issue within 7 days of the delivery date.
Damaged, incorrect or incomplete orders:
If your items arrive damaged or you receive an incorrect item, we will need a photos to verify the issue and/or confirm which item was shipped. This helps us understand what went wrong and helps to provide the best solution for the issue at hand. Please reach out to our customer support team to report any issues within 7 days of delivery.
Returning / Exchanging an item:
If your return request is approved you must wait to receive authorized return instructions which include a return authorization number and return address. Please note we are not responsible for any lost packages due to not following the return instructions or sending your item back to the incorrect return address.